Operational risk and resilience across complex, connected and critical environments

The Operational Risk Council is a peer-led forum for leaders responsible for keeping critical and complex operations running.

We focus on the operational dependencies that can lead to disruption, loss of service, safety consequences, financial impact or organisational failure — including technology, infrastructure, communications, automation, supply chains and third-party services.

As physical operations become increasingly connected and dependent on digital infrastructure, operational risk no longer sits within a single function.

Communications fail. Suppliers fail. Systems become unavailable. Infrastructure is disrupted. Data is lost or inaccessible. Automated decisions produce unintended consequences. Dependencies that appear resilient individually can fail when combined.

The Council brings operators together to examine how failures occur in the real world, how organisations prepare for them, and how essential operations can continue and recover when critical dependencies fail.

Who the Council Serves

The Operational Risk Council serves senior leaders responsible for the performance, continuity and resilience of critical operations.

Our community includes practitioners accountable for the infrastructure, technology, communications, operational systems, automation, supply chains and external services that keep real-world operations functioning.

As these environments become more interconnected and dependent on external providers, failure in one component can have consequences far beyond IT — affecting service availability, safety, customers, revenue, regulatory obligations and organisational performance.

The Council brings together leaders responsible for:

  • maintaining operational continuity and resilience

  • managing critical infrastructure and technology dependencies

  • ensuring resilient communications and connectivity

  • managing supplier, supply-chain and integration risk

  • overseeing operational technology, automation and control systems

  • preparing for disruption and operational failure

  • maintaining safe and effective operations during incidents

  • recovering critical services when systems or infrastructure fail

Our community spans critical national infrastructure, energy and utilities, transport and mobility, rail, aviation, large-scale venues, connected infrastructure, automated operations and digital platforms.

Roles commonly represented include:

  • Operations and service delivery leaders

  • Operational risk and resilience leaders

  • Engineering and maintenance directors

  • Infrastructure and operational technology leaders

  • Communications, connectivity and network leaders

  • Business continuity and emergency planning professionals

  • Procurement and supplier management leaders

  • Supply-chain and third-party risk owners

  • Automation and autonomous operations leaders

  • Technology and operational systems leaders

Different industries operate different infrastructure, technologies and business models, but the accountability is remarkably similar:

When critical systems and dependencies fail, these are the people who own the operational consequence.

How the Council Is Convened

The Operational Risk Council is operated by IOE Events Ltd, the forum operator behind Cyber Senate.

Drawing on more than 25 years' experience convening senior-level industry forums, the Council uses a peer-led model designed around practical discussion, operational ownership and real-world experience rather than traditional conference presentations.

Our programmes bring together operators, infrastructure owners, government, regulators and selected technology and service providers around specific operational challenges and emerging dependencies.

The emphasis is on understanding how complex systems perform in practice, where vulnerabilities and dependencies exist, how failure propagates across organisations and suppliers, and how operations can be made more resilient.

The Council is deliberately cross-sector and non-cyber in its framing, while benefiting from the same proven approach used to build and convene Cyber Senate communities.

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