The Operational Risk Council is a peer-led forum for operators accountable for preventing commercial and operational failure in large-scale automated and connected environments.
We focus on the risks that sit between technology, operations, infrastructure, and commercial outcomes — where identity, access, control, transactions, and automated decision-making directly affect uptime, safety, customer experience, financial outcomes, and organisational accountability.
These environments depend on complex systems and supplier ecosystems, where responsibility, integration, and long-term performance are shared across operators, technology providers, integrators, and service partners.
The Council exists to create practical, operator-to-operator conversations about how systems fail in the real world — and how those failures are detected, managed, and governed at scale.
These environments include mobility networks, large-scale venues, automated operations, digital platforms, and autonomous systems.
Who the Council Serves
The Operational Risk Council serves senior operators accountable for the performance and resilience of large-scale automated and connected environments.
Our community is made up of practitioners responsible for ensuring that identity, access, control, transactions, communications, and operational systems function reliably at scale — and that failure does not result in disruption, revenue loss, unsafe conditions, fraud, regulatory exposure, or reputational damage.
Members typically operate environments where software, systems, automation, and supplier-delivered services directly affect real-world outcomes — including mobility networks, large-scale venues, automated operations, and digital platforms.
The Council brings together leaders responsible for:
maintaining operational continuity across complex environments
managing supplier dependencies and integration risk
governing identity, access, and operational control at scale
protecting revenue and preventing fraud or misuse
overseeing automation and decision systems
recovering safely and effectively when systems fail
Roles commonly represented include:
Operations and service delivery leaders
Maintenance and engineering directors
Procurement and supplier management leads
Identity and access operations leaders
Fraud, revenue protection, and payments risk owners
Platform integrity and trust operations managers
Operational risk and resilience leaders
Venue and crowd operations leaders
Mobility and transport operations managers
Autonomous and remote operations leads
While industries differ, the accountability is the same: when systems fail, these operators own the consequence.
How the Council Is Convened
The Operational Risk Council is operated by IOE Events Ltd, the forum operator behind Cyber Senate.
The Council was established to address commercial and operational risk in large-scale automated and connected environments — where connected systems, automation, supplier dependency, operational coordination, and digital decision-making directly affect uptime, safety, customer experience, revenue, accountability, and public trust.
Drawing on more than 25 years’ experience convening senior-level, peer-led forums, the Council applies a disciplined model focused on practical discussion, operational ownership, and real-world system failure.
The Council brings together operators responsible for environments where software, systems, automation, and supplier ecosystems directly shape real-world outcomes — including mobility networks, large-scale venues, automated operations, digital platforms, and autonomous systems.
It is deliberately cross-sector and non-cyber in its framing, while benefiting from the same proven operator-led approach used to convene Cyber Senate communities.
Contact Us
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